2 Responses to Is reputation really like a bank account?

  1. Peter Sandman says:

    For me, what matters most in my column is the claim that increasing an organization’s positive reputation calls for very different actions than decreasing its negative reputation – and that the latter is a lot more important for most purposes than the former. My clients far too often work on being loved more when they should be working on being hated less. This is certainly compatible with your point – much more briefly made! – that the currencies are different.

  2. Thanks Peter. Its always good to know I am on the right track
    Tony J

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