Monthly Archives: December 2011

Football abuse scandal highlights crisis mismanagement

Most people outside the USA don’t know much about American style college football. But the sexual abuse scandal wracking Penn State University has some major lessons for crisis management everywhere. Last month, former football assistant coach Jerry Sandusky was indicted for … Continue reading

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When share price puts a value on brand reputation

Share price might not be everything – but for many organizations there is nothing but daylight way back to whatever is coming second. Yet new research shows decision makers at many companies don’t seem to be focussed on branding issues and threats, … Continue reading

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