Monthly Archives: June 2012

“Boys will be boys” doesn’t help in a reputational crisis

When two Australian Olympic swimmers posted a Facebook picture of themselves posing with guns at a Californian shooting range it made them look silly and immature. But for Swimming Australia and the Australian Olympic Committee it threatened a much more … Continue reading

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Is the CEO really the best crisis spokesperson?

What to say in a crisis and who should say it?  Those two questions can determine whether  an organization’s reputation is enhanced or irreparably damaged when things go wrong. Answering those questions also exposes four myths about crisis management. Myth … Continue reading

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