Monthly Archives: January 2013

What happens when issue activism goes too far

The Whitehaven Coal hoax tests the limits of legitimate issue activism and raises important questions for companies facing criminal action and fraud in the name of social causes. It also raises important questions for regulators, and for politicians who condone … Continue reading

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Bad apologies damage issues and damage reputations

2012 was a bumper year for apologies – but many were insincere or ill-conceived or came only after legal threats. Too often, apologies which are simply efforts at self-justification or blaming the victim, create further damage to reputations of organizations, … Continue reading

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