Monthly Archives: November 2013

When you’re in a hole . . . STOP DIGGING

The “Royal prank call” scandal which continues to engulf Sydney radio station 2DayFM is emerging as a textbook example of how to blindly keep on mismanaging a crisis and making it worse – even when the whole world and his dog knows … Continue reading

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Fonterra crisis report exposes failure to prepare

The independent report into the ‘botulism-in-milk-powder’ crisis at New Zealand dairy giant Fonterra is a searing assessment of failure to adequately prepare and execute at both management and operational level. Although the botulism scare in August eventually turned out to … Continue reading

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