Monthly Archives: December 2014

So why do leaders persist with damaging non-apologies

Insincere and devious apologies are not just discourteous and unwise.  They can also seriously damage reputations and hinder issue management. The most recent entry into the non-apology Hall of Shame is Defence Minister David Johnston after he told the Senate … Continue reading

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How anti-Halal campaigners threaten small businesses

The current campaign against Halal-certified food is a perfect example of how organizations don’t choose which issues they will become involved with . . .  and how facts don’t always seem to matter. The South Australian yoghurt maker Fleurieu was … Continue reading

Posted in Issue Management, Reputation risk | Tagged , , , , , , | Leave a comment