Monthly Archives: March 2015

How the media fan the flames of crisis

The media are increasingly moving from reporting the news to helping create it, and when a corporate crisis is involved the impact can be devastating. Take the case of American company Lumber Liquidators, whose shares plunged more than 25% in … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , , , , | Leave a comment

Hepatitis scare shows how crises don’t need facts

When five cases of Hepatitis ‘A’ in Australia were “linked” to eating frozen berries from China, it started a chain of events which reinforce that facts are not necessarily needed to generate a crisis. Despite no tests showing the berries … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , , , , | Leave a comment