Monthly Archives: July 2015

Shadowy groups contaminate legitimate issue debate

Coalitions and alliances are a classic strategy in responding to public issues. But shadowy front organisations with little or no legitimacy have no real place in effective issue management. So when a little-known American organisation intervened last month to oppose an … Continue reading

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Maybe apologising is not always the right answer

Public relations convention suggests you should always apologise in a crisis.  But has the rise of social media helped blur the issue of when an apology really is the right answer? With apologies these days done so often – and regularly done so badly … Continue reading

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