Monthly Archives: February 2017

Do ‘reputation campaigns’ actually improve reputation?

No-one loves the banks. And their generally poor reputation is pretty much universal. But is the glossy reputation campaign just launched by the Bankers Association the right answer? And is the slogan “We’re making banking better for Australia” believable? Many … Continue reading

Posted in Issue Advertising, Issue Management, Reputation risk | Tagged , , | Leave a comment

Why Government cyber crises matter

Cyber crises are hardly unusual. But when government computer systems fail, the social, political and financial impacts are wider than ever. That’s a lesson the Australian Government has learned over recent months with a litany of IT problems which have … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , | Leave a comment