Category Archives: Issue Management

Joan Jett was wrong. Reputation really does matter.

Way back in 1980 American rocker Joan Jett launched her career singing: “I don’t give a damn ‘bout my reputation. You’re living in the past, it’s a new generation.” It helped her become the ‘Godmother of Punk,’ but it surely would … Continue reading

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The ugly side of public relations damages all of us

The ugly side of public relations and issue management has been brutally on display recently – and the result is renewed damage to the reputation of what we do. Earlier this month, an investigative report in The Guardian exposed a … Continue reading

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It’s time to stop talking about spin . . . please

Talking about positive PR as “spin” is misleading and unhelpful, and it really is time we moved past this derogatory language. But a Federal minister dragged us backwards last week when he publicly called for putting a “positive spin” on homelessness. … Continue reading

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Choosing just the right words can shape issues and crises

Words really do matter – especially when it comes to issue and crisis management. The most recent example is a proposal to change the way we refer to climate change. The Guardian newspaper has just updated its style guide to … Continue reading

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No. Issue Management is not the same as Strategic Planning

If it’s your job to manage issues, you might have been asked: Isn’t issue management really just an extension of our existing strategic planning? It’s a good question, because issue management is basically a tool for analysis and planning. It’s also … Continue reading

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Should companies take a stand on political and social issues?

The question of whether corporations and CEOs should get involved in high-profile public issues is hardly new. But it vaulted into prominence last month when Brunei introduced new laws which would allow gay men and adulterers to be stoned to … Continue reading

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One more for the Non-Apology Hall of Shame

In the heat of an election campaign, politicians are even more likely than normal to say something stupid or insulting. So it’s a good time for the political elite (and others) to remember how and when to apologise. Sadly there is … Continue reading

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