Category Archives: Issue Management

Should companies take a stand on political and social issues?

The question of whether corporations and CEOs should get involved in high-profile public issues is hardly new. But it vaulted into prominence last month when Brunei introduced new laws which would allow gay men and adulterers to be stoned to … Continue reading

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One more for the Non-Apology Hall of Shame

In the heat of an election campaign, politicians are even more likely than normal to say something stupid or insulting. So it’s a good time for the political elite (and others) to remember how and when to apologise. Sadly there is … Continue reading

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Another self-inflicted crisis. The Streisand effect strikes again.

Why do supposedly smart lawyers sometimes let their clients do dumb stuff? Or alternatively, why do some celebrities create a self-inflicted reputational crisis where it didn’t need to exist? Case in point is US Congressman Devin Nunes, who has just sued Twitter … Continue reading

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Never underestimate how celebrities can influence important issues

Does it really matter when self-styled influencers enter into important public issues? Like the recent headlines when the 20-year-old wife of an Australian football player spoke out against vaccination and told her 7,000 followers that hospitals can’t be trusted. The answer … Continue reading

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10 good reasons to prioritise your risk issues

It’s not hard to think up a list of issues and problems which might potentially turn into crises. Such a list might even look impressive. But it’s useless if it isn’t linked to action. And it can only be linked to action … Continue reading

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Barbecued ‘dog’ stunt masks a more serious issue campaign

A stunt by PETA to barbecue a fake dog in the CBD of Sydney last week created predictably outraged headlines around the world. PETA’s message was “If you wouldn’t eat a dog, why eat a lamb?” However the barbecue street … Continue reading

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Here’s some brand advice – Stop asking people to post their love

Why would a high-profile company think it was a smart idea to launch a hashtag asking customers and the public to share photos and messages about how much they love the brand? Recent history is littered with the corpses of … Continue reading

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