Category Archives: Issue Management

No, Adele. Denial and obfuscation is not PR 101

Public relations and communications professionals are pretty familiar with critics who like to paint what they do as inherently dishonest. Such negativity is hardly new, and maybe it goes with the territory. But the current focus on fake news seems to … Continue reading

Posted in Crisis management, Issue Management, Reputation risk | Tagged , , , , | Leave a comment

What to do when sponsorship becomes brand risk

When Australian cricketers were caught out cheating in a match against South Africa it was undoubtedly a reputational crisis for the team, the game and its administrators. But it was also an important decision moment for the commercial organisations who … Continue reading

Posted in Issue Management, Reputation risk | Tagged , , , | Leave a comment

Could a change of name protect the reputation of Weinstein movies?

  All of Hollywood was eagerly waiting to see who would buy and rename the scandal-plagued Weinstein Company. Now it seems there will be an auction for the assets of the bankrupt enterprise. While the Weinstein name is sure to disappear, will … Continue reading

Posted in Issue Management, Reputation risk | Tagged , , , | Leave a comment

How well would you manage a charge of racism?

When an organisation is accused of racism – even if it was inadvertent – the risk to reputation is fierce, and the rational options are few. Some recent cases highlight that such accusations generally offer the target company zero upside, … Continue reading

Posted in Crisis Prevention, Issue Management, Reputation risk | Tagged , , , , | Leave a comment

How passionate people drive important issues

The Nobel Peace Prize in Oslo last month is a striking example of the power of passionate people to drive issues, both large and small. Just ten years ago two academics in Melbourne Australia – Dimity Hawkins and Tilman Ruff … Continue reading

Posted in Issue Management | Tagged , , , , , | Leave a comment

Big Tobacco’s lies and the ‘Four Dog’ issue strategy

One of the most extraordinary events in recent issue management is a newly-launched advertising campaign in the US, with Big Tobacco publicly admitting they lied about the health impact of cigarettes. Critics probably thought it would never happen, but the … Continue reading

Posted in Issue Advertising, Issue Management, Reputation risk | Tagged , , , | Leave a comment

Don’t be fooled by the NRA’s ‘gun control’ issue scam

Whatever you think of the National Rifle Association you have to give them credit for some highly effective yet totally cynical issue management. In the wake of the terrible mass-shooting in Las Vegas, the NRA turned a potential PR disaster … Continue reading

Posted in Issue Management | Tagged , , , | Leave a comment