Tag Archives: CEO reputation

Where the buck stops. Lessons from the Westpac crisis.

Looking back over 2019 there is an increasing expectation that CEOs should personally take the blame for a corporate crisis and resign. But the Westpac money-laundering crisis last month showed a distinct reluctance to accept that the buck stops in the … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , , , , | Leave a comment

When will CEOs make proper use of social media? 

The world gasped when unwise tweets from Elon Musk cost his company and shareholders billions of dollars. Yet CEO failure to engage online is also a risk to reputation and diminishes capacity to manage issues and crises. It’s very easy … Continue reading

Posted in Issue Management, Reputation risk | Tagged , , , , | Leave a comment

It’s time CEOs started to think more about crisis

  A new study at Harvard has revealed a shocking statistic. CEOs spent just one per cent of their time working on crisis management. That’s pretty shocking considering nothing destroys reputation or market value faster than a crisis. Moreover, the Institute … Continue reading

Posted in Crisis management, Crisis Prevention | Tagged , , , , , | Leave a comment

When a crisis strikes, the buck stops where?

In the wake of any crisis the hunt for someone to blame is nearly always successful.  Sometimes the buck stops right at the top, but does it really help to dump the CEO? Just days after the Australian Banking Royal Commission exposed … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , , , | Leave a comment

Executive trust a major factor in reputation risk

News from court on two prolonged Australian kick-back scandals reinforces that executive trust is a major factor in corporate reputation risk and issue and crisis management. After seven  years of inquiries and legal proceedings about  the Australian Wheat Board paying … Continue reading

Posted in Reputation risk | Tagged , , , , , | Leave a comment