Tag Archives: crisis prevention

Are crises really inevitable?

Just about everyone has heard the assertion: It’s not a question of IF you will have a crisis, only a question of WHEN. That might sound like a clever maxim, much loved by consultants and commentators. But is it necessarily true? And … Continue reading

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Whistleblowers and the risk to reputation

Whistleblowers are a well-recognised possibility in most organisations. But how the organisation responds to a whistleblower can help determine whether the problem raised becomes a reputational crisis. Take the recent case of CEO Jes Staley of Barclay’s Bank who provoked … Continue reading

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Crisis Proofing: A new approach to protecting your company

Most managers want to do what’s right for their organisation. Yet some struggle with exactly what needs to be done to protect against the reputational and organisational damage threatened by a crisis or major public issue. In response to this … Continue reading

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Royal death false alarm: Lessons for crisis management

Yes, it was highly embarrassing when a tweet from the BBC falsely reported that the Queen had died. And yes, it will probably be a permanent blot on the reputation of the unfortunate reporter who made the blunder. At one … Continue reading

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Reputation risk and the cyber-enemy within

At a time when organisations worry about cyber-security threats from hackers, criminals, competitors and foreign governments, many fail to properly recognise the operational and reputational risk from insider security breaches. This was highlighted last month when a disgruntled 26-year-old IT … Continue reading

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Why don’t organisations take steps to prevent crises?

Why is it that organisations which understand how a crisis can cause intense damage to reputation and value, don’t take proper steps to prevent crises from happening in the first place? This is one of the most perplexing questions in … Continue reading

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When online competitions turn to custard

Brand competitions can be a smart way to deliver read benefits in the market place.  But failure to properly assess the risk issues has the potential to produce a genuine reputation disaster. Jeep Australia has been left licking its wounds … Continue reading

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