Tag Archives: Facebook

Was it OK to help Facebook smear its critics?

The world has just watched Facebook plunge into yet another reputational crisis – this time denying and then admitting it hired a PR company to smear its critics. But was the campaign itself fundamentally flawed? According to a New York … Continue reading

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It’s time CEOs started to think more about crisis

  A new study at Harvard has revealed a shocking statistic. CEOs spent just one per cent of their time working on crisis management. That’s pretty shocking considering nothing destroys reputation or market value faster than a crisis. Moreover, the Institute … Continue reading

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“Boys will be boys” doesn’t help in a reputational crisis

When two Australian Olympic swimmers posted a Facebook picture of themselves posing with guns at a Californian shooting range it made them look silly and immature. But for Swimming Australia and the Australian Olympic Committee it threatened a much more … Continue reading

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When the CEO is the cause of a crisis

Social media can be a boon to business.  But it also offers yet another way for the CEO to bring an organization crashing down. The latest “colourful” CEO to learn this lesson is EnergyWatch boss Ben Polis, whose racist and … Continue reading

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