Tag Archives: Rolls Royce

Carmakers recall, but some can’t seem to remember

Motor vehicle manufacturing faults, sadly, are a pretty regular issue.  And recalls which are badly handled are a common example of how issues can become reputational crises. While Volkswagen in Australia provided the latest headlines about mishandling a recall, recent … Continue reading

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Rolls Royce shows silence in a crisis is no virtue

Ever since the near-disastrous Qantas A380 engine fire off Singapore last November, engine-maker Rolls Royce has been doggedly pursuing a policy of little or no public comment. No doubt they have their reasons – including the advice of nervous lawyers … Continue reading

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