Monthly Archives: September 2013

No more ‘abundance of caution’ … please

When organizations get into trouble it’s time for clear and open communication, not hiding behind silly phrases to somehow redefine the situation. One of those foolish phrases we need to retire is “abundance of caution” which is taking root in … Continue reading

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Why organizations should focus on ‘natural’ crises

Nothing destroys reputation faster than a crisis.  And no crises are more damaging than the obvious ones which should have been predicted and could have been prevented. The rail disaster which destroyed the small Quebec town of Lac-Mégantic seems to … Continue reading

Posted in Crisis management, Crisis Prevention, Reputation risk | Tagged , , , | Leave a comment