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Monthly Archives: February 2014
Cruisin’ along, ignoring obvious crisis risks
So what SHOULD a cruise line say when more than 600 passengers fall sick and the cruise is cut short by food poisoning? According to CEO Richard Fain of Royal Caribbean a good response is to say: “Most people understand … Continue reading
Posted in Crisis Prevention, Reputation risk
Tagged apologizing, crisis prevention, cruise line, infection, norivirus, obvious crises
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Businesses keep on ignoring crisis threats
US retailer Target now admits that hackers stole personal financial details of up to 70 million people in their pre-Christmas raid. And a 16-year-old Melbourne schoolboy broke into system of Public Transport Victoria and exposed the records of tens of … Continue reading
Posted in Crisis management, Crisis Prevention, Reputation risk
Tagged crisis preparedness, data security, hacking, Target
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