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Monthly Archives: September 2019
Joan Jett was wrong. Reputation really does matter.
Way back in 1980 American rocker Joan Jett launched her career singing: “I don’t give a damn ‘bout my reputation. You’re living in the past, it’s a new generation.” It helped her become the ‘Godmother of Punk,’ but it surely would … Continue reading
Posted in Issue Management, Strategic Planning
Tagged brand value, reputation, reputation risk
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How ‘Introduced Crises’ threaten brand reputation
It’s a fact that about three quarters of all organisational crisis are not sudden unexpected events but follow red flag warnings which could have, and should have, been identified in advance. But there is an emerging class of events I … Continue reading
Posted in Crisis management, Crisis Prevention, Reputation risk
Tagged crisis preparedness, crisis response, Heineken, New Balance, Tiki
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