Monthly Archives: May 2018

No, Adele. Denial and obfuscation is not PR 101

Public relations and communications professionals are pretty familiar with critics who like to paint what they do as inherently dishonest. Such negativity is hardly new, and maybe it goes with the territory. But the current focus on fake news seems to … Continue reading

Posted in Crisis management, Issue Management, Reputation risk | Tagged , , , , | Leave a comment

When a crisis strikes, the buck stops where?

In the wake of any crisis the hunt for someone to blame is nearly always successful.  Sometimes the buck stops right at the top, but does it really help to dump the CEO? Just days after the Australian Banking Royal Commission exposed … Continue reading

Posted in Crisis management, Reputation risk | Tagged , , , , , | Leave a comment