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Monthly Archives: December 2022
Where are the real experts when you need them?
Every manager dealing with a high-profile public issue knows it’s PR 101 to recruit third party endorsement by experts. But the deliberate undermining of authoritative expertise makes real experts increasingly reluctant to step forward. Who wants to risk the vicious personal … Continue reading
Posted in Issue Management
Tagged anti-vaccination, experts, issue management, risk communication, Risk identification
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Never underestimate the crippling cost of a crisis
With cyber-attacks in the headlines, a new report provides a gloomy reminder of the deep and long-lasting impact when things go wrong in public corporations. Fresh analysis by SenateSHJ showed companies struck by a crisis suffered, on average, a drop … Continue reading
Posted in Crisis management, Crisis Prevention
Tagged BHP, Boeing, BP, crisis impact, crisis risk, Medibank, Toyota
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