Monthly Archives: September 2018

When should you stand firm on a controversial issue?

Posted on September 17, 2018 by managingoutcomes

There ought to be a clear difference between “caving in to criticism” and “making a smart decision.” But that distinction sometimes gets blurred when organisations need to respond to potentially damaging issues. Take the recent case when animal activists PETA … Continue reading →

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It’s time CEOs started to think more about crisis

Posted on September 3, 2018 by managingoutcomes

  A new study at Harvard has revealed a shocking statistic. CEOs spent just one per cent of their time working on crisis management. That’s pretty shocking considering nothing destroys reputation or market value faster than a crisis. Moreover, the Institute … Continue reading →

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